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Terms & Conditions

Last updated: 3 September 2026

Please read these Terms & Conditions before using the Bertins Group website. They explain the basis on which the website and its information are made available.

1. About these terms

These Terms & Conditions apply to your use of the Bertins Group website. By accessing or using this website, you agree to comply with these terms. If you do not agree, please do not use the website.

2. Information on this website

We aim to keep the information on this website accurate, clear and up to date. However, information about services, products, availability, prices, destinations, promotions or business activities may change. Website content is provided for general information only and should not be treated as a final offer, quotation, recommendation or guarantee.

3. Enquiries and service arrangements

Submitting an enquiry through the website, by email, telephone or any other contact method does not create a contract. Any service arrangement, order, booking, quotation or supply is subject to confirmation by the relevant Bertins Group business and may be governed by additional service-specific terms.

4. Third-party services and links

Some services may involve third-party suppliers, including travel providers, accommodation providers, insurers, transport operators or product manufacturers. Where a third party is involved, their own terms, conditions and policies may apply. We are not responsible for the content, availability or privacy practices of third-party websites linked from this website.

5. Acceptable use

You must use this website lawfully and responsibly. You must not attempt to interfere with the website, introduce harmful material, gain unauthorised access to systems or content, misuse contact forms, or use website content in a way that infringes the rights of Bertins Group or others.

6. Intellectual property

Unless stated otherwise, the text, design, graphics, images, logos and other content on this website belong to Bertins Group or are used with permission. You may view and print content for personal, non-commercial use only. You may not copy, reproduce, distribute, modify or use content for commercial purposes without prior written permission.

7. Availability and liability

We do not guarantee that the website will always be available, uninterrupted or free from errors. To the extent permitted by law, Bertins Group is not liable for loss or damage arising from use of, or inability to use, the website or reliance on its general information. Nothing in these terms excludes liability that cannot legally be excluded.

8. Privacy

Any personal information you provide will be handled in accordance with our applicable privacy practices and legal obligations. Please only provide information that is necessary for your enquiry or request.

9. Changes to these terms

We may update these Terms & Conditions from time to time. The latest version will be published on this page, with the revised date shown above. Your continued use of the website after changes are posted indicates acceptance of the updated terms.

10. Governing law

These terms are governed by the laws of England and Wales. Any dispute relating to these terms or use of this website will be subject to the jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.

11. Contact

If you have a question about these Terms & Conditions, please use the contact details provided on the Bertins Group website.