Privacy Policy

Last updated: 10 September 2026

Bertins Group respects your privacy. This policy explains how we collect, use and protect personal information when you visit our website or contact us about our services.

Information we collect

We may collect information you provide directly, including your name, telephone number, email address and details of an enquiry or service request. We may also collect limited technical information such as your browser type and how you use our website.

How we use information

We use information to respond to enquiries, provide and improve our services, communicate with you where appropriate, maintain website security and meet legal obligations. We do not sell your personal information.

Sharing information

We may share information with trusted service providers only where necessary to operate our website or deliver services, or where required by law. Those providers must handle information securely and only for the agreed purpose.

Keeping information secure

We take reasonable organisational and technical steps to protect personal information. No internet transmission is completely secure, so please avoid sending sensitive information by email unless necessary.

Your choices and rights

You may ask us for access to, correction of or deletion of personal information we hold about you, subject to applicable law. You can also object to certain processing or withdraw consent where processing is based on consent.

Contact

For privacy questions or requests, email info@bertinsgroup.co.uk or write to Bertins Group, 38 Hastings Street, Luton, LU1 5BE, United Kingdom.

Updates to this policy

We may update this policy from time to time. The latest version will always be published on this page.